Shipping & Delivery Policy

At SWASANJ, we ensure that your order reaches you safely and on time. Please read our shipping policy carefully before placing your order.

📦 Order Processing

  • All orders are processed within 2–7 working daysafter confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

🚚 Delivery Timeline

  • Standard delivery usually takes 2–7 working daysdepending on your location.
  • In rare cases, delivery may be delayed due to unforeseen circumstances (such as courier delays, weather conditions, or strikes).

💳 Shipping Charges

  • Shipping charges are calculated at checkout and may vary based on location and order weight.
  • Free shippingmay be offered during special promotions (if applicable).

🏠 Delivery Address

  • Please ensure that the delivery details (name, address, contact number, pin code)provided are accurate and complete.
  • SWASANJ will not be responsible for orders lost due to incorrect or incomplete addresses.

📦 Order Tracking

  • Once shipped, customers will receive a tracking ID and linkvia email/WhatsApp to track their order.

⚠️ Important Notes

  • Orders are shipped only within India(international shipping to be announced soon, if applicable).
  • Delivery timelines may vary for remote or non-serviceable areas.
  • If a customer refuses delivery or provides incorrect details, the order will be marked as undeliveredand shipping charges will be non-refundable.
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