Return & Exchange Policy
At SWAS.ANJ, we want you to feel confident and satisfied with every purchase. If you are not entirely happy with your order, we offer a simple and transparent 7-day return & exchange policy.
✅ Eligibility for Returns/Exchanges
- Requests must be raised within 7 days of delivery.
- Items must be unused, unwashed, and in their original condition.
- The brand tag must be intactand should not be torn, removed, or damaged in any way.
- Only defective, size-related issues or damaged productsare eligible for return/exchange.
- Customized and sale items are strictly non-returnable and non-exchangeable.
🚚 Delivery Charges
- Delivery charges are calculated at checkout and may vary based on location and order weight.
📮 Return/Exchange Process
- Contact us at [Swasanj781@gmail.com / 9508699833]within 7 days of receiving your order.
- After inspection, we will process your exchange (if applicable)or issue a store credit/refund within 5–7 working days.
❌ Non-Returnable Products
- Sale or discounted products
- Customized orders
- Accessories or complimentary gifts
- Products returned without original tag intact